Privacy Policy

Last Updated: October 15, 2023

This Privacy Policy describes how Speak Up Canada ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website at unteapaiol.com (the "Site"), use our services, or otherwise communicate with us (collectively, the "Services"). This Privacy Policy explains your privacy rights and choices regarding your information.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us, including:

• Contact Information: When you sign up for our newsletter, register for a course, or contact us, we collect your name, email address, phone number, and mailing address.
• Professional Information: When you register for our services, we may collect information about your occupation, employer, professional goals, and speaking experience.
• Payment Information: When you make a purchase, we collect payment details, billing address, and other information necessary to process your payment. Note that payment processing is handled by third-party payment processors, and we do not store your complete financial information.
• Communications: When you communicate with us, we collect information about your message, any attachments, and our correspondence history.
• Course Information: When you participate in our courses or workshops, we may collect information about your progress, performance, feedback, and any materials you submit as part of the course.

1.2 Information We Collect Automatically

When you use our Site, we automatically collect certain information about your device and usage, including:

• Device Information: We collect information about the device you use to access our Services, including hardware model, operating system, unique device identifiers, IP address, browser type, and mobile network information.
• Usage Information: We collect information about your interaction with our Services, such as the pages or content you view, your searches, the features you use, and the time, frequency, and duration of your activities.
• Location Information: We derive approximate location from your IP address.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities. For more information about our use of cookies, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, promotions, and events
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience with our Services
• Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards
• Comply with legal obligations

3. Sharing of Information

We may share your personal information in the following circumstances:

• Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., court or government agency).
• Protection of Rights: We may disclose information to protect the safety, rights, property, or security of Speak Up Canada, our Services, any third party, or the general public; to detect, prevent, or otherwise address fraud, security, or technical issues; to prevent or stop activity we consider to be illegal, unethical, or legally actionable.
• With Your Consent: We may share information with third parties when you consent to such sharing.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and Update: You can access and update certain information about you in your account settings.
• Marketing Communications: You can opt out of receiving promotional messages from us by following the instructions in those messages or by contacting us.
• Cookies: You can manage cookies through your browser settings and our cookie consent tool.
• Additional Rights: You may have additional rights under applicable laws to request access to, correction of, deletion of, or restrictions on the processing of certain information. You may also have the right to request that we transfer your information to another organization in certain circumstances.

If you wish to exercise any of these rights, please contact us at [email protected]. Please note that we may require specific information from you to help us verify your identity and process your request.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

6. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. While we strive to protect your personal information, we cannot guarantee the security of your information transmitted to our Services, and any transmission is at your own risk.

7. International Data Transfers

We primarily store and process your information in Canada. However, some of our service providers may be based outside of Canada, which means your personal information may be transferred to, stored, or processed in other countries. When we transfer your personal information outside of Canada, we take steps to ensure that appropriate safeguards are in place to protect your information and to ensure that it is treated in accordance with this Privacy Policy.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

9. Links to Other Websites

Our Services may contain links to other websites and services that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by email (if we have your contact information) or by posting a notice on our website prior to the changes becoming effective. We encourage you to review the Privacy Policy whenever you access our Services to stay informed about our information practices.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Speak Up Canada
123 Queen Street West
Toronto, ON M5V 2A1
Canada

Email: [email protected]
Phone: +1 (416) 555-0123